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Window Seat 27 May 15

SURELY the emotional distress must have been unbearable. United Airlines has found itself at the centre of a lawsuit by a woman suing for US$5 million in compensation after her prepaid entertainment cut out midflight. The woman was flying from Puerto Rico to Newark and had paid $7.99 for four hours of UA’s DirecTV entertainment, only to find she was unable to tune in until the last 10 minutes. Dismissing the claims, United Airlines said the passenger’s suit is “without ...

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