SKYTEAM has rolled out a new online, retroactive credit tool, designed to make it easier for frequent flyers to keep account balances up to date. The tool avoids the need for manual processing of post-travel claims, including instances when a Frequent Flyer Program number is not added to a booking. Working in real-time, the tool is already in use with most SkyTeam members on their websites.
The above snippet is the first part of an article sent to subscribers in Travel Daily's issue from 05 Oct 16
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