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Hertz responds

HERTZ Australia has defended negative feedback from consumers received by NSW Fair Trading on its complaints register during the month of Oct (TD Tue). A spokesperson for Hertz told Travel Daily: "We are aware of the customer complaints that were lodged with NSW Fair Trading...and have been in close contact with each of the customers to address their concerns." The vehicle rental firm said all issues have been resolved. "We take all complaints very seriously and work closely with ...

The above snippet is the first part of an article sent to subscribers in Travel Daily's issue from 07 Nov 16

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