Travel Consultant | TEAM LEADER

  • Leisure Groups (Online) Travel Business
  • Full Time (option for flexible hours)
  • CBD Location

An exciting new role for a travel professional with strong leadership and organisation skills.
JOIN a Small, Passionate TRAVEL team.

We are seeking an experienced travel consultant, to join our small and happy travel team.  

It’s a new role to support our growing leisure travel business. As the team leader, you must excel at delivering best practice client service and thrive on maximising the business sales goals. You will be responsible for leading the team with these values to achieve the daily and weekly objectives.

You will lead a small and experienced travel team. You will be required to supervise the daily work of the travel consultants and monitor the consulting team work output and quality.

You must be experienced, reliable, driven, savvy travel consultant with an eye for detail.

This role reports to the business owner, is based in Sydney CBD, very close to public transport.

Skills and Experience Required:

  • Aptitude for leadership/supervisor role
  • You apply a practical, ‘can-do’ attitude to your work
  •  Inherent trait for attention to detail
  • You enjoy an energetic pace
  • You value best practice client service
  • You have a strong sales aptitude
  • Strong communication skills, verbal and written
  • Common sense that is an inherent characteristic
  • Superior organisation skills
  • Computer and online proficiency
  • MS Excel experience
  • A happy disposition (in line with the rest of our team)
  • A strong work ethic
  • Touch type with a minimum of 40 words per minute

The ideal candidate will possess 5 years or more experience as a travel consultant and be able to demonstrate their ability to succeed in a team leadership role.

Your Duties Include:
A typical week will include general consulting by phone and email. As part of your week there will be time required to focus on the team leadership, managing work flow among the team, scheduling tasks, reporting and general travel administration relating to our group departures.

To Apply:
You must include a cover letter with your application. The cover letter should demonstrate your superior written communication skills. Address your cover letter to the business owner, Justine Waddington.

This role is only open to Australian Citizens or Australian permanent residents.
Only shortlisted candidates will be contacted.  Please only send applications via Jito.

Who Are We?
Encounter Travel is the leading travel specialist for solo travellers creating holiday groups to destinations in Australia and across the globe. We are Australian owned and operated.

Why Join Us:
It’s a positive and happy work environment. We are a growing business and we deliver a unique offer. You will be proud to work for Encounter Travel, as we stand for quality and pride ourselves on delivering great service and the best ever holiday experiences for our clients. 

It is busy role, but there is a work life balance and we don’t expect you to work long hours, over and above a regular working week.

Working Hours
This job is 5 days per week between Monday and Friday. For the right candidate some flexible arrangements will be considered such as additional annual leave or flexible work hours, should the candidate be interested.

All applications must be via JITO

Interviews:       Interviews will commence from early 3 October 2015 until the position is filled.

Job Start:         Immediate start available

Job Location:   Bathurst Street, Sydney CBD, close to Town Hall train station.

Employment:   Contract full time

Posted: Sun 27 Sep 15

Note: This job advertisement is no longer active.

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