Subscribe


Reservation Sales Consultants

Sydney

A vacancy exists for Reservation Sales Consultants with Helloworld Limited.

Helloworld Limited is one of Australia’s leading integrated travel businesses, providing franchised retail services, wholesale products, specialist government and corporate business travel and ticket distribution services across 8 countries

Located in Sydney, in the Wholesale division of Helloworld Limited, your role will be to wow our customers by using your sales and customer handling skills to create the perfect holiday. The roles are full time positions.

You will be responsible for:

  • answering inbound phone calls from customers including direct passengers and Travel Agents;
  • building relationships with customers using proven sales techniques;
  • identifying our customer’s holiday package or travel needs;
  • assisting our customer in creating an innovative holiday solution;
  • creating the holiday quote/option/booking (as required) using the relevant contact centre desk-top reservation and support systems;
  • identifying opportunities to up-sell or cross-sell products with a focus on preferred suppliers;
  • closing the sale by converting quotes and options into confirmed bookings; and
  • identifying and providing appropriate service recovery to customers who report dissatisfaction with service with a focus on first point of contact resolution.

To be successful in this role you will have:

  • year 12 minimum education level;
  • demonstrated experience in a customer service environment; sales experience or proven ability to achieve targets;
  • strong verbal and written communication skills;
  • systems aptitude & experience in typing; ability to make decisions and a drive for results;
  • sense of urgency and drive to meet or exceed performance targets;
  • passion for travel; and 
  • a passion for creating great holiday experiences.

If you are interested in applying for this role, please send your resume to  by close of business Monday, 12th October 2015.

Only short listed candidate will be contacted.

Reference Number:

Posted: Wed 07 Oct 15

Note: This job advertisement is no longer active.



More jobs from Travel Daily


Fri 16 Jun 17

CHANNEL EXECUTIVE – SYDNEY


Fiji’s National Carrier has a proud and rich tradition of creating unforgettable memories for our customers.


Fri 16 Jun 17

Business Development / Sales Manager


Perth, $110k, Ref: 2898SJ1 Do you have sound understanding of Corporate Travel Sales, Business Development experience & a proven sales record.


Thu 15 Jun 17


LOVE THE THRILL OF THE CHASE

CORPORATE TRAVEL BDM

MELBOURNE – UP TO $98K PKG


Work at the elite level with a focus on the academic market.


Fri 23 Jun 17

Step into a Sales Manager/BDM role


Melbourne, $80k package + Super Ref: 2926HC1 Rare Sales Manager opportunity for a leading wholesale travel company with a fantastic reputation - amazing travel benefits (heavily discounted travel) are on offer along with a car, laptop and mobile with a great base salary.


View latest travel news



Register for Travel Daily trial subscriptionTravel Daily is Australia's favourite travel industry publication, distributed by email as a paid subscription to people across the industry every weekday since 1994. To sign up for a FREE 14-day trial to Travel Daily click on the button at right.