Operations Supervisor – Retail Cruising

Salary from 70K + super


A new position is available within a brand new retail cruise organisation. Specialising in all things cruise whether Ocean cruising, River Cruising or small luxury ships, the products offered by this company are second to none. Working for this company will certainly take your career to new heights.

As Operations Supervisor, you will be responsible for maintaining the current levels of customer service, customer SLA’s and training new staff to up hold these values when joining the team. 

You will require superior communication skills as your department is often the hub of activity in such a busy business and you will be liaising with all other departments at times.

Skills and experience required to succeed in this role are:

  • Small team management – up to 5 staff (including training)
  • Strong knowledge of fares and ticketing
  • String cruise product knowledge
  • Work flow management
  • Management of team operational budgets
  • Holding regular team meetings for motivation and productivity

Ideally you will come from a cruising travel background with a desire to grow and develop a brand new team. Knowledge of managing online bookings will also be an advantage.

If successful, you will be rewarded with a great team environment, bonuses and great opportunities for career progression.
To apply online, please click on the appropriate link below and attach your resume in a Word Doc. Alternatively, for a confidential discussion, please contact Ben Carnegie on (02) 92785100 or 1300 inPlace, quoting Ref No 9605.

Reference Number: 9605

Posted: Tue 12 May 15

Note: This job advertisement is no longer active.

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