National Sales Training & Engagement Manager – Sydney

air new zealand logo

Air New Zealand has a clear and compelling strategy to drive sustainable, profitable growth across the group. The Australian market is a key pillar in Air New Zealand’s growth strategy and we’ve adopted a state structure that reflects our business objectives of “working with the right partners in the right markets”; delivering a seamless journey for our customers and sharing Air New Zealand with the world.

At Air New Zealand, we go the extra mile for our internal and external customers. As the National Sales Training & Engagement Manager, you will develop and deliver training and support to our valued Air New Zealand Travel Agency partners as well as the internal sales teams. You will support the ongoing commercial viability of the business and maximise revenue and yield opportunities through developing training tools and solutions and providing technical and product support.

Reporting to the Senior Manager National Sales & Operations, your key focus will be to ensure the Australia State Sales Teams have a world-class sales tool kit to increase engagement with our preferred trade partners across multiple market segments.

The key responsibilities for this role includes:

  • Development and delivery of effective technical, product and service training material and collateral
  • Management of the National Trade Incentive programme in cooperation with the Market
  • Development and Sales Teams to drive Trade engagement and influence preference for Air New Zealand
  • Development and delivery of large scale effective training material for distribution to support promotional campaigns
  • Ownership of content for the Air New Zealand trade website

Your drive for results to “make it happen” will be highly valued, as shall your commercial acumen and collaborative approach to relationship building. Juggling multiple tasks concurrently shall be second nature, as you constantly strive to work proactively to remain two steps ahead ensuring everything is running at optimum efficiency. Systems savvy with a creative flair, you will have proven experience as a Trainer within the travel industry and is competent at developing, constructing and facilitating training programs through various mediums and channels [e.g. webinars, online training, etc.]. Understanding of fares and ticketing and knowledge of BSP and airline billing procedure would be highly advantageous.

The team culture is positive within this fast paced sales environment and the doors that could open in the future (once you have proved yourself of course) are potentially endless!
This role is critical for our success and competitiveness in the Australian market place. We are on an incredible journey, making meaningful contributions to Air New Zealand’s global success. Be part of our success story as we grow our presence in the Australian market as a dynamic international airline, servicing gateways across New Zealand and beyond.

Want to be part of a winning team? For more information and to apply, please visit:,114630

or contact Sunny Visser on +64 21 569 973.

Posted: Fri 30 Sep 16

Note: This job advertisement is no longer active.

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