Fares and Ticketing Consultant


Air Tickets of Helloworld Limited are seeking an expression of interest for the position of a Fares and Ticketing Consultant based in Sydney CBD.

Helloworld Limited is one of Australia’s leading integrated travel businesses, providing franchised retail services, wholesale products, specialist government and corporate business travel and ticket distribution services across 8 countries.

As a Fares and Ticketing Consultant you will be an expert in Airfares and Ticketing. The knowledge and skill are used to issue Airline Documentation and assist Travel Agents leading to increased revenue for the company.   

You will be responsible for:

  • Accurate and correct issuance of all types of Airline Documentation
  • A pleasant and professional manner when taking incoming telephone queries from our customers.
  • Providing superior airfare assistance to our customers, this involves being practical, flexible, accurate and offering options.
  • Ability to communicate with your co-workers, in a professional and understanding manner.
  • Must be punctual, professional and conscientious at all times.
  • Must be able to assist in other duties as directed.
  • Must be able to meet the service standards set by company KPI.
  • Ability to solve problems professionally and efficiently whilst adhering to company policies.

To be successful in this role you will have:

  • High level of customer service
  • Good understanding of Travel Agency operations, both leisure and corporate
  • High competency level of fares and ticketing, with ability to decipher fare sheets and rules quickly and accurately
  • Knowledge and experience of 2 or more CRS systems
  • Self-motivated and proactive in expanding own knowledge and skill set
  • Excellent keyboard skills with a high degree of speed and accuracy
  • Ability to work autonomously and as part of a team

If you are interested in applying for this role, please send your resume by close of business Friday, 02 October 2015. Only short listed candidates will be contacted.

Reference Number:

Posted: Mon 28 Sep 15

Note: This job advertisement is no longer active.

More jobs from Travel Daily

Thu 15 Jun 17

Africa – Melbourne

With decades of experience booking custom itineraries this is a great role for an African specialist.

Wed 21 Jun 17

Wholesale Travel Consultants

Melbourne, $40-53k Ref: 2569DM1 Are you currently working in the Travel Industry and need a change.

Thu 15 Jun 17




Join this forward moving and global operator using your analytical, project management and travel systems experience.

Tue 13 Jun 17

Senior Incentive/Event Manager


Salary from $80K + super

Great career potential Esteemed brand This global Events agency is well respected by the events industry and handles high-end events.

View latest travel news

Register for Travel Daily trial subscriptionTravel Daily is Australia's favourite travel industry publication, distributed by email as a paid subscription to people across the industry every weekday since 1994. To sign up for a FREE 14-day trial to Travel Daily click on the button at right.