Delay Handling Consultant


Position Purpose

To assist with our disrupted passenger handling department.

Qualifications and Experience:

• Working experience in a customer service role
• Sound geographical knowledge 
• Travel industry experience a plus 
• Demonstrable ability to work under pressure in a demanding role.
• Mature and logical approach to solving problems within a limited time frame.
• Proven track record of delivering high standards of customer service.
• Ability to work well unsupervised.
• Ability to multi task and meet specific goals set by management.

Other Responsibilities:
• Assisting clients queries via email, system messages and phone calls
• Assisting the team with adhoc office administrative tasks.
• Other ad hoc duties as directed by management.
• Compliance with occupational health and safety responsibilities
• Ensuring the company’s best interest is maintained at all times.

We have a variety of operation hours available for this job role

You will be asked the following questions when you apply:

  • Are you eligible to work in Australia?
  • When are you available to start?
  • What days are you available to work?

Reference Number:

Posted: Wed 26 Aug 15

Note: This job advertisement is no longer active.

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