Subscribe


Customer Service Manger

Perth

QBT A member of the Helloworld Group   

  • Manage a professional contact centre
  • Engage and develop your team
  • Perth CBD   

Based in Perth CBD, you will be responsible for managing our local contact centre team working holistically as part of our national Operations group to achieve our high customer service standards and drive efficiencies.

Reporting directly to the National Operations Manager you will be a leader in the Operations team collaborating with our other Customer Service Managers in understanding the QBT operations strategy and translating this into delivering our business objectives at a consultant level.

This will see you taking ownership of the local implementation of QBT’s business directions and objectives including the coaching, consulting and managing of change and development within your team. Additionally, you will proactively work with the Operations Leadership group to develop and communicate potential operational/customer service solutions driven from a transactional/local level.   

To be successful you will be have qualifications, or commensurate experience in travel, and have through your career demonstrated leadership and guidance of a team. Essential is the ability to effectively engage and communicate with your team to consistently translate our national operations and business direction.  

As a member of the Helloworld Group – working at QBT will provide you the opportunity to be part of Australia’s leading integrated travel businesses.

To apply please send your CV.

Reference Number:

Posted: Wed 19 Aug 15

Note: This job advertisement is no longer active.



More jobs from Travel Daily


Thu 15 Jun 17


LOVE THE THRILL OF THE CHASE

CORPORATE TRAVEL BDM

MELBOURNE – UP TO $98K PKG


Work at the elite level with a focus on the academic market.


Tue 20 Jun 17


Cruise Specialist – Exotic Destinations!

Sydney CBD

Salary $50K + super + incentives


Large portfolio Passionate team Sell exotic and interesting cruise destinations including Antarctica or Super Yachts cruising the Med! With a variety of product on ships of all sizes - this role will truly inspire! You will book cruise packages including flights &shore excursions.


Mon 26 Jun 17

RESERVATIONS CONSULTANT


Silversea owns and operates a fleet of nine “Boutique” cruise ships and is recognised as the market leader in the ultra-luxury cruise sector.


Fri 23 Jun 17

Travel & Cruise Consultant


South East Victoria, $55k + Super, Ref: 2015DM1 We are looking for an experienced travel consultant to join this well established travel agency.


View latest travel news



Register for Travel Daily trial subscriptionTravel Daily is Australia's favourite travel industry publication, distributed by email as a paid subscription to people across the industry every weekday since 1994. To sign up for a FREE 14-day trial to Travel Daily click on the button at right.