Cargo Services Manager


Key Responsibilities: (Including but not limited to)

  • Responsible for various administrative issues including the budget preparation and control/preparation for duty roster
  • Responsible for inter-departmental coordination and being a liaison with external parties such as ground handlers, vendors (cargo equipment supplier) and the government authorities
  • Responsible for coordination for various cargo issues with cargo sales team
  • Responsible for handling various inquiries regarding Air Cargo
  • Responsible for supervising the work of the Ground Handling Agents
  • Responsible for performing Weight & Balance updates as well as monitoring the Load Planning by the Ground Handling Agents
  • Responsible for supervising the Warehouse activities, such as ULD build-up & Freight tendering
  • Responsible for all other various chores necessary for Air Cargo operations


Core Competencies & Skills Required:

  • Knowledge or experience in the field of Air Cargo is mandatory
  • Strong sense of leadership and team work
  • Require strong negotiation skill
  • Ability to handle multi job responsibilities and supervisions (AA employee and ground handlers)
  • Ability to update records correctly in a timely manner, even under difficult situations and pressure
  • Desire to satisfy the Customer needs & requests
  • Strong oral & written communication skills in English
  • Must have excellent interpersonal skills, willingness to cooperate with others, and build good rapport with direct reports
  • Knowledge of Freight SABRE and/or FOS system is strongly preferable, but not mandatory
  • Knowledge of PC skill (Excel, Word, PowerPoint)
  • Ability and willingness to travel both domestically and internationally
  • Current Australian driver’s license

Please send your resume in English to American Airlines Pacific HR at and indicate the Reference Code in your email subject. Personal data collected will be used for recruitment purpose only.

Reference Number:

Posted: Wed 30 Sep 15

Note: This job advertisement is no longer active.

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